Privacy Policy
Effective Date: May 31, 2026
Ella Bree Homes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the personal information you provide when visiting our website, https://ellabree.com.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We only collect personal information when you choose to provide it, such as when submitting a message through our Contact Us page. This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Your text-message consent preference (Yes/No)
We do not collect financial information or sensitive personal data.
2. How We Use Your Information
We use the information you provide for the following purposes:
- Responding to your inquiries via email, phone, or text message
- Following up with you if you express interest in building or purchasing a home with us
- Sending you transactional updates related to communications you initiate
We do not run automated marketing campaigns, newsletters, or advertising blasts. Any text-message communication from us is in direct response to your inquiry, in accordance with the consent you provide via our contact form.
3. Text Messages (SMS) and Automated Responses
If you opt in to receive text messages by selecting "YES" on our Contact Us form, you consent to receive responses to your inquiry from Ella Bree Homes via SMS. Some of these responses may be generated or assisted by AI to provide faster service. A human from our team reviews and is responsible for the communication.
Messages are sent through Twilio, a third-party SMS service provider. Twilio acts as a data processor on our behalf. Message frequency varies based on the conversation you initiated. Message and data rates may apply.
You may opt out of SMS communications at any time by:
- Replying STOP to any text message from us
- Emailing info@ellabree.com with your opt-out request
Reply HELP for support information. For full SMS terms, see our SMS Terms page.
4. Cookies and Tracking Technologies
Our website does not set any tracking cookies. We do not use Google Analytics, advertising trackers, or other behavioral analytics platforms.
Our hosting provider, Netlify, may collect minimal server-side request logs (such as IP address and browser type) for the purpose of operating the website and protecting against abuse. Aggregate, anonymous traffic analytics are collected via Cloudflare Web Analytics, which is cookie-free and privacy-respecting.
5. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We share information only with:
- Service providers acting on our behalf, such as Twilio for SMS delivery and Netlify for site hosting and form submissions
- Legal authorities when required by law
All vendor relationships are governed by data-processing agreements that require the vendor to safeguard your information.
6. Your Rights and Choices
If you wish to request access to, correction of, or deletion of your personal information, please contact us directly at:
We will respond to reasonable requests in a timely manner.
7. Data Security
While no online system is 100% secure, we implement reasonable security measures to protect your personal information. These include encrypted form submissions (HTTPS), access controls on our internal tools, and vetting of any third-party data processors we engage.
8. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect information from children under 13 years of age.
9. Third-Party Links
Our website may include links to our social media profiles (Facebook, Houzz, and others in the future) and, where relevant, external sites such as MLS listings or Google Maps. We are not responsible for the privacy practices of these third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Ella Bree Homes
✉️ info@ellabree.com
📞 (210) 468-1212